Ecommerce has disrupted the brickandmortar format weve used for hundreds of years. The second era of digital retail 1 executive summary. Oliver wyman to explore the future of retail and consumer. Evidently, retail trade is one that cuts off smaller portions from large lumps of goods. Trends in retail 2020 study per formed by kpmg in germany and the ehi retail institute highlights factors which will have a significant impact on the future development of the german retail market. The retail industry is rewriting the laws of physics. Only the brave will win 6 2 introduction10 3 futurecasting process 14 4 looking back before we look forward 22 5 retail trends and challenges manufacturers, retailers and shoppers 26 6 disruptive forces on the horizon 38 7 the future of the shelf 52 8 its all about the data 64 9 summary and next steps 70. I believe that the future of retail is smart retail, in its double meaning retail should be smart, as in clever 1, and smart, as in good looking 2. Retailers that want to remain relevant in the future must adapt with the. Jul 11, 20 the retail and point of sale pos software market is highly fragmented and has many vendor options. To get an understanding of how companies plan to deliver foods and.
While total retail growth contracted, the online market expanded, driven by increases in the number of internet shoppers and higher expenditure per head. Future of retail about gfk future of retail convenience choice price experience conclusion as we look to the future of retail, we see a move towards lifestyle stores organized by need states. Retail and cpg customer experience big data analytics eretailing key points. Change is coming at an ever faster rate each year and 2030 will be upon us before we know it. Funding the future of retail through cost transformation. Indian retail sector offers immense potential for growth and consolidation. Extract of annual return form mgt 9 as on 31st march 2019. Lesson 1 an overview of retailing introduction the word retail is derived from a french word with the prefix re and the verb tailer meaning to cut again. Leading analyst, futurist and author brian solis explores the future of retail. Here he shares the top 11 trends shaping retail and also offers an indepth presentation and video overview of his. Psfks future of retail report shows that a hallmark of this changing retail environment is the savvier shopper, who takes advantage of technology, is prepared to offer their personal data for a better experience, and has come to expect contextually relevant recommendations. Few companies thought about the customer experience as an integrated whole. The retail and point of sale pos software market is highly fragmented and has many vendor options. It has gone from its own department doing its own thing down to its own technology.
From exploring the impact of retail in our economy to telling the stories of the 42 million americans that make up the industry, nrf highlights industry insights, data and trends through our blog, podcast, video, live events and original research. The revenue generated from organised retail or modern retail was inr0. Explore the world in 2030 and the future of retail 2030. We hope you found the day insightful and that you came away from the event more knowledgeable and excited about the retail future. Fast company articles and posts tagged future of retail with a unique editorial focus on innovation in technology, leadership, and design. The kindles try to be versatile, toting around pdf documents from. The future of retail is here and now to remain competitive in todays realtime world, retailers need to more effectively read and respond to consumers digital fingerprints, or code halos, to anticipate their preferences and needs and deliver contextuallyrelevant, timely and inspiring shopping experiences.
While the economy may look pretty bleak and offline retail sales have yet to rise to the same levels of 2006 and 2007, there is good news when it comes to retail sales. While there are a few large retail software vendors for larger companies, the retail software vendor market is dominated by many different smaller vendors that focus on different industries such as restaurants, retail stores, etc. There are two main drivers in the market that have already redefined and. Imagining the retail store of the future the new york times. Since its founding in 2012, ur lab has rolled out new retail concepts and digital tools, such as meet my friends, an indoor geosocial networking service accessed. Psfk future of retail report 2012 linkedin slideshare.
Executive summary of the kpmg study trends in retail 2020. Jennifer post graduated from rowan university in 2012 with a bachelors degree in journalism. Psfks fourth annual report in a series on trends in retail will look at the new strategies to deliver contextual experiences that drive sales. We help organisations understand trends, explore new ideas, and radically rethink the future of their businesses. Compare future retail s financials with its peers and know its future growth prospects. Smart trade policy that eliminates trade barriers at home and abroad and facilitates international commerce will help american companies grow and be more competitive. As even grocery shopping goes online, what role will brickandmortar stores play in the future, what will they look like, and what will drive traffic their way.
Feb 15, 2017 leading analyst, futurist and author brian solis explores the future of retail. A report in the future of the business landscape series. Check out future retail s stock prices, quarterly financials, shareholding, transactions and other activites on wealthbox. Apr 26, 2012 date icon april 26, 2012 9th report from capgemini and efma shows relationship between banks and their customers at a crossroads customers may be the lifeblood of retail banking, but to many institutions they remain somewhat inscrutable. Courtesy hointer the retail industry is changing more than ever before. Consumers stand to benefit from innovation, particularly as smart meters are rolled out and any remedies from the competition and. Future retail of india is leading retailer that operates multiple retail formats in both value and lifestyle segment of indian consumer market. Only the brave will win 6 2 introduction10 3 futurecasting process 14 4 looking back before we look forward 22 5 retail trends and challenges manufacturers, retailers and shoppers 26 6 disruptive forces on the horizon 38 7 the future of the shelf 52 8 its all about the data 64. The future of retail 11 predictions on the disruptive. The future of retail its become apparent that the large chain store model is slowly dying.
Thank you for attending the wpp future of retail event. February 12, 2020 ab india rahega har din ready with big bazaar beauty bazaar. Pdf with one out of every six discretionary retail dollars transacted online. April 28, 2020 big bazaar now delivered at your doorstep.
It examines the conflicts between oems, new digital competitors and changing customer behaviour. Technology psfk launches our 2015 future of retail report since 2004, psfk has provided insights, research tools, advice and immersive experiences to help our members as they build better products. Lobaugh principal, deloitte consulting llp, chief retail innovation officer is focused on. There are two main drivers in the market that have already redefined and will continue to redefine the entire industry. To get an understanding of how companies plan to deliver foods and services to consumers, we take a look at five emerging. Shaping the future of retail for consumer industries weforum.
Its literal meaning for retail was to cut off, shred, paring. Penney is a complete mess, and best buy is having trouble competing with. Three of the most important factors which will shape the german retail environment in the coming years will. Pwcs global retail and consumer practice, in conjunction with pwcs research to insight r2i, administered a global survey to. It first was recorded as a noun with the meaning of a sale in small quantities in 1433 french. N college yamuna nagarharyana abstract the indian retail industry is the fifth largest in the world. The future of retail depends on todays policy decisions. This article focuses on the future of retailing by highlighting five key areas that are moving the field forward.
How mobile marketing dynamics are shaping the future of retail. In 2012, it opened physical stores in response to online customers desire to try on clothing before. It is a process through which goods are transported to final consumers. The changing consumer 2 that it mirrors aging patterns worldwide. Issue k051914 the future of retail real estate a tsunami. The future of retail business research and insights. Psfk future of retail 2014 report linkedin slideshare. James llewellyn, uk head of shopper, gfk mission possible. Functions such as marketing, category management, retail, online, crm, real estate, and logistics were solely responsible for the decisions made within their silos. The future of retail 11 predictions on the disruptive forces. Apr 12, 2017 there, in front of 200 fashion industry insiders and partners, jose neves, the founder of farfetch, unveiled the store of the future, a suite of new technologies developed by his company to. Ecommerce will account for 25% of all global modern chain retail sales by 2022, up from 8% in 2012 the majority of retail sales will still go through physical stores and will continue to do so for the forseeable future storedbased sales will continue to see incremental growth, especially in emerging markets.
Reducing efforts to create customer loyalty and future cash flow. The future of retail market regulation i foreword the way electricity and gas are supplied to britains homes is changing significantly. The legend below outlines the major trends and can be read in conjunction with the case studies to provide examples and pathways for australian business to respond. The objective of the automotive retail study is to describe the future of car retailing and the way customer expectations affect the business model of dealers in particular. Apply to customer service representative, retail sales associate, personal shopper and more. Pdf retail shopping has entered the era of digital transformation, forcing traditional brickandmortar businesses to adapt to new ecommerce and mobilecommerce models to stay competitive. They attribute it to the general consumer trend to. World retail banking report 2012 capgemini worldwide. Funding the future of retail through cost transformation including pricing pressure, in. Issue k051914 the future of retail real estate a tsunami of. We have much pleasure in providing this future of retail resource page. Help your shoppers visualize their purchases in their world. Every ceo, senior executive, cmo and cio is obsessed. Change is coming at an ever faster rate each year and 2030 will be upon us before we.
The future of retail is online sanjit bhoumick, vice president, retail and analytics. Jul 10, 2012 psfks future of retail report shows that a hallmark of this changing retail environment is the savvier shopper, who takes advantage of technology, is prepared to offer their personal data for a better experience, and has come to expect contextually relevant recommendations. Online retail has been up ever since q109, and continues to grow, at above average, industry growth rates. The future of retail is up for grabs and with amazons recent acquisition of whole foods and blue aprons underwhelming ipo, it seems like the fight for consumer food dollars will be a solid bellweather for what our retail experiences will look like in the near future. Future retail continues to be indias leading multiformat retailer and a leader in sustainability and employment opportunities.
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